Knowledge base

Getting Started

4 articles
UPS Shipping Account Numbers by Warehouse Use the appropriate UPS shipping account number based on the warehouse fulfilling the order. Warehouse UPS Account Number NYC Warehouse B36D27 Atlanta Warehouse K1160W Ohio Warehouse R0900K Account Mapping NYC Warehouse UPS Account Number: B36D27 Atlanta Warehouse UPS Account Number: K1160W Ohio Warehouse UPS Account Number: R0900K Notes Always verify the fulfillment warehouse before selecting the UPS account number. Use the corresponding account above when creating UPS labels or troubleshooting shipping and billing issues. If you're unsure which warehouse is fulfilling the order, confirm the fulfillment location in Packiyo before proceeding. Returns SOP For HLC This SOP outlines the process for handling returns in a structured and consistent manner while ensuring the accuracy of inventory tracking, quality control, and seamless communication with clients/brands. The return process will be followed strictly in order to meet clients’ requirements, improve operational efficiency, and maintain customer satisfaction Creating New SKUs in Shopify for Accurate Packiyo Sync Process for Creating New SKUs in Shopify for Accurate Packiyo Sync Highline Commerce | Inbound Deliveries SOP Overview of the inbound process for sending products and inventory to Highline Commerce