Serial Number Tracking in Packiyo

Overview

Some SKUs require serial number tracking for warranty, authenticity, or compliance purposes.

How It Works

• SKUs are flagged with "Needs Serial Number" set to Yes in product settings
• Receiving: Serial numbers are NOT tracked during inbound receiving
• Packing: The scanner requires you to scan the serial number barcode before Packiyo allows the order to ship
• Each serial-tracked SKU must have both a UPC barcode (identifies the SKU) and a Serial Number barcode

Viewing Serial Numbers After Shipment

• Shipped Items Report: Reports → Shipped Items
• Order Page: Hover over the Shipment Information section

Setting Up Serial Number Tracking

Communicate with your onboarding contact about which SKUs require tracking. They will enable the "Needs Serial Number" setting for each applicable SKU.